What is VOIP?
VOIP (Voice over Internet Protocol) is a technology that enables you to make voice calls over the internet. It works by using your broadband connection and your connection to the internet to transmit the information you have. In comparison to traditional telephony, VOIP is far more cost-effective for businesses. There are two basic types of VOIP – IP Telephony and PC-to-PC.
SIP (Session Initiation Protocol)
SIP is the backbone of most VoIP solutions. SIP also refers to many advanced features such as call routing calls, music on hold, and call screening. For these features to work, the user-agent needs to access the user’s computer to the internet.
Handling the Business Voice Traffic
As it turns out, voice traffic is transmitted over the internet. This voice traffic has varying degrees of urgency and relevance. Voice traffic is what is known in the business as ‘inbound’ traffic. For example, if you call a customer support center, your communication will come from an internal telephone line. Your VOIP solution must handle the voice traffic coming into and going from your business phone system.
Service Providers VOIP Systems
There are three types of service providers that use VOIP systems: standard service providers, circuit-switched carriers, and ISDN providers. Common service providers connect calls between you and the other end of the line through a circuit-switched carrier. Circuit-switching enables you to route calls between you and the other party with the least amount of delay. Besides, some ISDN services use digital transmissions instead of analog signals for the calls between you and the other party.
A Solution for Shared Business Meetings
The VOIP solution for shared meetings makes it possible for you to conduct a professional conference without making all of the travel arrangements. You can also avoid spending money on hotels, plane tickets, and other associated expenses associated with a conventional meeting. When you use an excellent PBX phone system, you can eliminate many of these fees because you will cover your calls through the conference service instead. This is the perfect solution for you if you want to effectively manage your business.
Using the VOIP Phone Systems
The VOIP phone system is the perfect choice for those who use multiple lines and want to handle their communications much more easily. Some apps allow you to send different files using text, making it much easier for you to send professional graphics or memos. You can also add various extensions to your emails so that you can send them from your phone. For video conferencing, it is also straightforward to connect to more than one person at a time through an app, especially if you have multiple locations where people are located. You can also get web conferences set up, which allows you to communicate directly with employees in distant locations.